Security
Enterprise-grade security built into every layer of the GreenLedger platform.
Certifications
Independently audited annually for security, availability, processing integrity, confidentiality, and privacy controls across our entire infrastructure.
Certified information security management system ensuring systematic protection of sensitive data through comprehensive risk management processes.
Full compliance with the General Data Protection Regulation, ensuring data subject rights, lawful processing, and transparent data handling for all users.
Your emissions data and compliance records are protected with multiple layers of encryption at every stage of the data lifecycle.
AES-256 encryption for all stored data, including databases, file storage, and backups. Encryption keys are managed through a dedicated hardware security module (HSM) with automatic key rotation.
TLS 1.3 for all data in transit between your browser and our servers. We enforce HSTS, use certificate pinning for mobile clients, and maintain an A+ SSL Labs rating.
Sensitive emissions data and financial records benefit from end-to-end encryption, ensuring that data remains encrypted from your device through to storage, inaccessible even to our infrastructure team.
All production infrastructure is hosted in Tier IV data centers located within the United Arab Emirates, ensuring compliance with local data residency requirements and minimal latency for ASEAN-based clients.
Active-active replication across multiple availability zones within Indonesia ensures zero data loss and rapid failover. Automated disaster recovery processes can restore full service within minutes.
Our infrastructure is designed for maximum availability with a guaranteed 99.99% uptime SLA for Enterprise customers. We maintain transparent status pages and provide proactive incident communication.
Built on world-class cloud infrastructure with multiple layers of redundancy, automated failover, and continuous monitoring to ensure your compliance data is always available when you need it.
Control exactly who can see and do what within your organization's GreenLedger workspace.
Define custom roles with fine-grained permissions for viewing, editing, and managing emissions data, compliance reports, and marketplace transactions. Pre-built roles for admins, analysts, and auditors.
Multi-factor authentication is available for all accounts and enforced for Enterprise plans. We support SAML 2.0 and OIDC-based single sign-on with major identity providers including Azure AD, Okta, and Google Workspace.
Every action on the platform is logged with full context including user, timestamp, IP address, and affected resources. Audit logs are immutable, retained for 7 years, and exportable for external compliance reviews.
All data is automatically classified into sensitivity tiers: public, internal, confidential, and restricted. Each tier has corresponding handling, storage, and access requirements that are enforced programmatically.
Configurable data retention policies allow you to define how long different types of data are stored. Default retention periods comply with Indonesia regulatory requirements, and custom policies can be set per data category.
When data is deleted, it is cryptographically erased from all production systems and backups within 30 days. All backups are encrypted with AES-256 and stored in geographically separate Indonesia data centers.
From ingestion to deletion, every piece of data on GreenLedger follows strict handling procedures designed to minimize risk and maximize compliance.
Purpose-built for ASEAN enterprises with strict data sovereignty requirements.
All customer data, including emissions records, compliance reports, and user information, is stored exclusively within data centers located in the United Arab Emirates. No data leaves the country without your explicit consent.
Full compliance with Indonesia Federal Decree-Law No. 45 of 2021 on Personal Data Protection and its implementing regulations. Our data processing agreements incorporate all required Indonesia-specific clauses and safeguards.
As a company incorporated in the Jakarta Global Market, we adhere to the ADGM Data Protection Regulations 2021. Our Data Protection Officer ensures ongoing compliance with all ADGM regulatory requirements.
We engage accredited third-party security firms to conduct comprehensive penetration tests at least annually. Testing covers our web application, APIs, infrastructure, and mobile clients. Findings are remediated on a risk-prioritized timeline.
Our responsible disclosure program rewards security researchers who identify vulnerabilities in our platform. We offer competitive bounties and commit to acknowledging reports within 24 hours and resolving critical issues within 72 hours.
Automated vulnerability scanning runs continuously across our entire attack surface. We use industry-leading SIEM tools for real-time threat detection, and our security team reviews all alerts within established SLAs.
We don't wait for threats to find us. Our continuous testing and monitoring program ensures vulnerabilities are identified and resolved before they can be exploited.
When every minute counts, our security team is ready to act.
Our dedicated security operations center is staffed around the clock with experienced security engineers who monitor for threats, investigate alerts, and coordinate incident response across all time zones.
Critical security incidents are acknowledged within 15 minutes and escalated to senior engineers within one hour. Our incident response playbooks ensure consistent, rapid, and effective handling of all security events.
We believe in full transparency during security incidents. Affected customers receive timely updates throughout the incident lifecycle, and we publish detailed post-incident reports with root cause analysis and remediation steps.
Our security team is happy to answer any questions about our practices, certifications, or compliance posture. We can also provide our SOC 2 report and security whitepaper under NDA.
Contact security@greenledger.ae